Privacy policy

Privacy Policy

MentorW (the “Company”) is an entity, which is in the business of providing an ecosystem that women need to succeed in their professional lives including career planning, counselling, mentoring, skill assessment as well as development planning using IT and ITES.

Reference to the words Us, We, Our shall refer to the Company and references to the words You, Your, Them shall refer to the User of the Website and/or any other services.

This privacy policy governs your use of the website (the “Website”) and the other associated applications, products, websites, and services managed by the Company.

The Privacy Policy (The “Policy”) is of utmost importance and significance hence it is imperative that you read this Policy carefully before using the Website, our services, and products, along with the Terms of Use (“Terms of Use”) provided on the Website. Your use of the Website, or any services in connection with the Website or products (the “Services”), or registration with us through any modes or usage of any products through any medium shall signify your acceptance of the Policy and your agreement to be legally bound by the same.

If you do not agree with the terms of this Policy, do not use the Website, our products or avail any of our Services.

1. User Provided Information

The Website/ Services/Products obtains the information you provide when you register for the Services or products. When you register with us, you are required to provide certain information about (but not limited to) your name, email, phone number. The said information collected from the Users could be categorized as “Personal Information”, “Sensitive Personal Information” and “Associated Information”. Personal information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the “Data Protection Rules”) shall collectively be referred as “Information” in this Policy.

We may use the information to contact you from time to time, to provide you with the Services, important information, required notices and marketing promotions. We will ask you when we need more information that would assist us in personally identifying you (Personal Information) or allows us to contact you.

We will not differentiate between who is using the Website or Services or products, so long as the Login / access credentials match with yours. To make the best use of the Website / Services / Products and enable your information to be captured accurately on the Website/Services/Products, it is essential that you have logged in using your own credentials.

2. Automatically Collected Information

In addition, the Website/products/Services may collect certain information automatically, including, but not limited to, the type of the computer/laptop you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Website/Services/Products.

We may use an outside credit card processing company to bill you for the services that we provide. These companies do not retain, share, store or use personally identifiable information for any other purpose.

We also use the latest technology available in the market to process your payments using payment gateways. Whist we take all measures to protect your information in relation to payments made using credit or debit cards, we shall not be liable for any transaction that is declined or any unauthorized charges that have been levied to your card or any fraudulent transactions that have happened on your card.

3. Use of your Personal Information

We use the collected information to analyze trends, to conduct research, to administer the Services and products, to learn about each other’s learning patterns and movements around the Services and products and to gather demographic information and usage behavior about our user base. Aggregated and individual, anonymized and non-anonymized data may periodically be transmitted to external service providers to help us improve the products and our Services. We will share your information with third Parties only in the ways that are described below in this Policy. We shall use your information only for internal purposes and in relation to the services as mentioned in this Policy and/or in the Terms of Use. We shall not share your information with any third party for commercial purposes.

We may use the individual data and behavior patterns combined with personal information to provide you with personalized content, and better your learning objectives. Third parties provide certain services which we may use to analyze the data and information to personalize, drive insights and help us better your experience or reach out to you with more value-added applications, products, information and services. However, these third party companies do not have any independent right to share this information. We do not sell, trade, or rent your information to any third party unless we have been expressly authorized by you either in writing or electronically to do so. We may at times provide aggregate statistics about our customers, traffic patterns, and related site information to reputable third parties. However, this information when disclosed will be in an aggregate form and does not contain any of your personally identifiable information. We do not use your information for racial or religious profiling and hence we do not ask information relating to your racial or ethnic origin, political opinions, religion or other beliefs, health etc. on or through the Website or otherwise to us.

We will occasionally send email notices or contact you to communicate about our Services, products, and benefits, as they are considered an essential part of the Services/ products you have chosen.

In the following circumstances, we shall disclose your Personal Information:

  1. As required by law, such as to comply with a subpoena, or similar legal process.
  2. To enforce applicable Terms of Use, including investigation of potential violations thereof.
  3. When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request.
  4. To protect against imminent harm to the rights, property or safety of the Website / Services or its users or the public as required or permitted by law.

4. Cookies

Some of our Web pages utilize “Cookies” and other tracking technologies. A ‘Cookie’ is a small text file that may be used, for example, to collect information about Website activity. Some cookies and other technologies may serve to recall Personal information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

Tracking technologies may record information such as internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Web site and your Web experience. We may also analyze information that does not contain Personal Information for trends and Statistics.

5. Alerts

We may alert you by email or phone (through SMS /Call) to inform you about our new service offerings or any other information, which we feel might be useful for you.

6. Security

We are concerned about safeguarding the confidentiality of your information; hence, we take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. However, due to ever evolving newer technologies, there is no foolproof method or system to guarantee absolute security of sensitive information.

7. How long do we retain user Data?

We plan to retain user date while an account is active and for at least 2 years afterwards. We may alter this practice according to legal and business requirements.

8. Log Information

When you access our website, our servers automatically record information that our browser sends whenever you visit a website. These server logs may include such as your web request, internet protocol (IP) address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

9. User communications

When you send email or other communication to us using our Website / Applications/ Products, we may retain those communications to process your inquiries, respond to your requests and improve our services.

10. Amendments to the Policy

We may make amends/ modify/ update this policy as per our business policies and/or to comply with the local laws. You are advised to review this Policy regularly for any changes, as continued use is deemed approval of all changes.

11. Your Consent

We believe that every user of our Services/products/Website must be in a position to provide an informed consent prior to providing any information required for the use of the Services/products/Website. By registering with us, you are expressly consenting to our collection, processing, storing, disclosing, and handling of your information as set forth in this Policy now and as amended by us.