Frequently Asked Questions
Is this program only offered to Women?
How can I sign up?
How do I schedule a session?
For programs 1 & 2, you will receive the schedule for group sessions. Once a mentor is assigned to you, you schedule sessions with the mentor based on mutual convenience.
For programs 3 & 4, once you have registered for the program successfully, you will receive a calendar link by email. You can schedule a session by using the calendar link. You may write to us at email@example.com if you like any assistance with scheduling the sessions.
Are these sessions in person or virtual?
Due to the current logistical constraints related to Covid, all these sessions will be virtual (video calls on Google Meet or a similar platform). However, once the Covid situation changes, we will schedule in person sessions.
Can I reschedule or cancel an individual session?
You can modify the session at any time (up to 24 hours in advance of the session), but due to limited slots we request you to stay with your schedule as far as possible. Please write to us at firstname.lastname@example.org for any cancellation request at least 24 hours in advance of the scheduled session.
Can I be a Mentor?
Can I pay the fee in instalments?
We are mindful of the current economic situation caused by Covid. To support you through this environment, we will allow for payment of Program 2 in 2 equal instalments (Instalment 1 – at the time of registration, instalment 2 – 30 days from the program start date).
Can I get a fee waiver?
Women who are single earning members of their families (or out of employment and financially stressed), will be considered for discounts/ free mentoring based on the assessment of each individual case. Please send your request with a valid reason to email@example.com. Please note that we will have limited “free” seats for each group, and therefore the waiver will be for genuine cases only.
Can I cancel my subscription?
Mentoring is meant to be a long term relationship and benefits accrue as you participate in the program for the recommended/ scheduled period. We encourage you to stay with the program, but share your feedback if there are any concerns. In extreme circumstances, we will allow for cancellations with 50% refund on the remaining program duration fee (for programs 1 & 2).